Introduction

This Privacy Policy describes how Rang Artisans (“Company”, “we”, “our”, “us”) collects, uses, shares, protects, and processes your personal data through our website https://rangartisanry.com/ (“Platform”).

Please note that we primarily offer services within India, and your personal data will be stored and processed in India.

By using our Platform, providing information, or availing of our services, you agree to be bound by this Privacy Policy, our Terms of Use, and applicable Indian laws related to data protection and privacy. If you do not agree, please do not access or use our Platform.

Collection of Information

We collect personal information that you provide directly when you register, place an order, or interact with us. This includes (but is not limited to) your name, date of birth, address, mobile number, email ID, and payment details.

We may also collect sensitive information (such as bank account details) with your consent, as required by law. You can always choose not to provide certain information, though this may limit your access to services.

We also collect information about your transactions on our Platform, and behavior data, which is analyzed on an aggregated basis.

Usage of Information

We use your personal data to:

• Provide our services and fulfill orders.

• Enhance your shopping experience.

• Communicate offers, updates, and promotions (with an opt-out option).

• Prevent fraud and criminal activities.

• Comply with legal obligations.

• Conduct research and analysis.

If you deny permission, your access to certain services may be affected.

Sharing of Information

Your data may be shared with:

• Our internal teams and group entities.

• Third-party service providers like logistics partners and payment processors.

• Government agencies, if required by law.

We ensure that all such sharing is done in accordance with applicable laws.

Security Precautions

We adopt reasonable security practices to safeguard your data from unauthorized access, misuse, or disclosure. However, please understand that data transmission over the Internet is not fully secure, and we cannot guarantee complete security.

Users are responsible for maintaining the confidentiality of their account credentials.

Data Deletion and Retention

You can request the deletion of your account and personal data by writing to us at rang.artisnary@gmail.com

However, in cases of unresolved transactions, disputes, or legal obligations, we may delay or deny data deletion.

We retain your data only as long as required for business or legal reasons, or for analysis in an anonymized form.

Your Rights

You have the right to access, update, and correct your personal information through your account settings. You may also withdraw your consent anytime by writing to our Grievance Officer at rang.artisnary@gmail.com with the subject “Withdrawal of Consent for Processing Personal Data.”

Withdrawal of consent may affect our ability to offer services to you.

Changes to this Privacy Policy

We may revise this Privacy Policy periodically. Significant changes will be notified through appropriate channels.